I wish to delete my account, what should I do?

Please contact our support team. We will delete your account.

My email address recently changed, what should I do?

You can update your email address in your account My Space / My Profile after you have logged in. If you can’t remember your identifiers, please contact our support team. We will update your account so that you retrieve your identifiers.

My Institution recently changed, what should I do?

If you wish to log in to your account but your email address has changed you must update your profile. Go to My Space / My Profile to correct it. If you wish to change your affiliation, once you’ve made a new deposit with your new Institution, it will be proposed for the following deposits.

I did not receive the email with the password creation link

Are you certain that you have entered the right email? If so, please check your spam box, the email may has been sent to you. It is also possible that you own more than one account which causes a problem with the sending of the email. Please contact our support team. We will update your […]

I can’t sign in to my account

If you have forgotten your login you can click on the following link https://hal.archives-ouvertes.fr/user/lostlogin (your email adress will be required). If you have forgotten your password you can click on the following link https://hal.archives-ouvertes.fr/user/lostpassword to ask for a new one (your login will be required) You will be able to change it afterwards directly in […]